If your sling was purchased directly from GivMohr Corporation within the past 30 days (based on the invoice date), you can contact us via email
to request a return authorization. In some instances, we may contact you by
phone or email to request more information before agreeing to accept your
return. If we agree that you can return your sling, we will provide you with a
return authorization number.
What is your exchange policy?
If you purchase a GivMohr Sling directly from GivMohr Corporation and it turns out to be the wrong size, contact us via email within 30 days of the purchase date (based on the invoice date) so we can work together to determine the correct size. If we determine that a different size is needed and your sling should be returned to us, we will provide you with a return authorization number. If we send you a replacement sling, you will only pay for the shipping charges to return your original sling.
What size GivMohr Sling do I need?
Please refer to the sizing guide for general sizing information
and sizing tips.
If you cannot
determine which size to order, you can contact us via email and we will be happy to help you
with your decision.
How can the GivMohr Sling help me?
The primary purpose of our sling is the reduction of shoulder subluxation.
Other benefits include:
- Functional Positioning of upper extremity providing increased balance & improved gait
- Protection of involved arm
- Dynamic joint compression during standing and ambulation to help facilitate return
- Easy application by user
What is the
best way to wash my GivMohr Sling?
The preferred method for washing the GivMohr sling is to Hand Wash the sling in cold water and lay it flat to dry.
If you want to wash the GivMohr Sling in a
machine, use Cold Water and the Gentle wash cycle. We also recommend
that you put the sling in a mesh laundry bag.
To avoid damage, the GivMohr Sling should never be put into a dryer.
How do I place an International order?
All International orders must be placed online using our
SECURE Shopping Cart and a major credit card.
To place your International order, please click here.
How does
GivMohr ship International orders?
Based on your location, you can choose from the
following options when you place your online order:
Canada
- UPS Ground to Canada (recommended) - this is the most
cost-effective service
to Canada and provides door-to-door shipping and online tracking through
UPS.com.
- USPS Priority Mail International - this air
service offers quick delivery (usually 6-10 days), but does not
offer tracking once the package leaves the United States.
- USPS Express Mail International - this air
service offers faster delivery to Canada (usually 3-5 days) and
complete online tracking through USPS.com.
Other Countries
- USPS Priority Mail International
(recommended) - this air
service offers quick delivery (usually 6-10 days), but does not
offer tracking once the package leaves the United States.
- USPS Express Mail International - this air
service offers faster delivery (usually 1 week or less) and
complete online tracking through USPS.com.
- UPS Worldwide Express -
this service offers 1-3 day delivery times worldwide with
complete online tracking through UPS.com
Are there any additional charges for International orders?
Any import fees, including duties and taxes, are always the responsibility of the recipient. Please note that your order may not be delivered until these fees are paid.
